Construction QOP runs clearly scoped operational services where “done” is defined upfront, and delivery is measured on completed outcomes that reflect real construction workflows, not hours, seats, or general activity.
PeopleProcessPerformance
expertise in
Construction
Building stronger, more connected teams
Two pillars of scalable growth
Growth breaks when hiring lags and internal teams get buried in billing, contract admin, and back-office bottlenecks. Construction QOP solves both. Recruitment support targets and engages proven talent for the exact operational and back‑office roles you need. Our outcome‑based support owns specific workflows and delivers consistent results, not vague hours. One partner for hiring and execution, designed to scale across project priorities.
Built to scale growth
Work measured by results
Hire better talent
Outcome based operations support
At Construction QOP, we deliver defined, measurable outcomes—not just headcount. Purpose-built for construction, material, and equipment operations, we offload recurring tasks from your project teams, rental yards, and finance departments. We focus on predictable execution with clear completion rules, ensuring you pay only for finished work—not vague coverage. From pay apps to inventory reconciliations, we own the workflow so you can focus on the growth.
QUALITY OPERATIONS, QUALITY TALENT, REAL IMPACT,
A model built around defined outcomes
Construction QOP’s core model is outcome‑based operations support, where billing is tied to completed work that is verifiable under agreed rules. Everything starts with a discovery call to confirm which services matter most and what “done” needs to look like for your team. We then align on completion definitions and connect the workflow to your existing systems so work moves cleanly between teams. For work that cannot be standardized reliably, we also offer a traditional monthly option with a dedicated full‑time specialist.
Our most requested services
Pay Application & Billing Package Prep
Compile, reconcile, and document billing workflows accurately
Construction QOP manages the heavy lifting of your revenue cycle. For contractors, we prepare and track complex pay applications. For material suppliers and equipment rental firms, we reconcile high-volume delivery tickets against POs and lease agreements. We submit through your required channels and manage follow-ups to eliminate approval delays, ensuring consistent cash flow while you retain all policy and financial control.
Accounts Payable Invoice Intake
Capture, code and route invoices for approval
We manage the entry point of your financial data to ensure nothing slips through the cracks. Our team receives invoices, codes them to the correct job, cost code, or branch location, and routes them for approval. Whether you are managing project-vendor bills or high-volume inventory invoices for materials and rental fleets, we log exceptions to maintain a clean, predictable workflow. We don’t process payments; we organize the intake process so invoices are ready for final review in your systems.
Compliance Document Management
Collect, track, and manage critical compliance documentation
Construction QOP collects and logs subcontractor and vendor documents—including lien waivers, COIs, and W-9s—alongside specialized requirements like equipment safety records or hauling permits. We flag missing items and manage exceptions so billing and logistics stay on schedule. By maintaining total visibility without handling approvals or payments, we ensure your risk is managed and your audit trails are complete.
Change Order & Contract Revisions
Maintain logs, attach supporting backup, and track status
We maintain the change order and contract revision logs, ensuring every adjustment is ready for billing and cost reporting. Whether it’s a scope change on a jobsite or a rental contract extension, we attach supporting backup, track statuses, and document follow-ups through disposition. We keep detailed administrative records for every modification so audit trails remain complete. Approvals stay with your team; we manage only the administrative tracking and documentation.
Operations & Document Control
Oversee logs, compliance records, and contract documentation with precision
Construction QOP maintains the administrative flow of your operations. We manage RFI, submittal, and transmittal logs for project teams, alongside rental agreements, asset compliance, and delivery documentation for equipment and material firms. By tracking due dates and filing records, we ensure your information remains organized and searchable. We provide total administrative control and visibility without making technical approvals or design decisions.
Accounts Receivable Follow-Up
Send invoices, reminders, and dispute documentation
Construction QOP ensures your billings stay at the top of the pile. We send statements promptly and maintain consistent follow-up for both large-scale project milestones and high-frequency delivery accounts. By logging disputes and promised dates, we escalate blockers so your receivables stay visible and actionable. We bridge the gap between "invoice sent" and "payment received" without ever handling your funds or taking payments directly.
Tailored Service
Custom work items built around your workflow
You tell us the workflow you want off your plate. We map it into clear work items, define inputs and “done,” set exception rules, then connect it to the right systems so delivery is consistent and auditable with Construction QOP.
Dedicated Full-Time Specialist
Flexible tasks that do not fit our fixed outcome model
If a traditional model fits better, you can work with a dedicated full-time specialist through us. They focus on your workflows day-to-day, integrate into your tools where needed, and handle a wider mix of tasks that are hard to standardize into work items.
Frequently Asked Questions
Everything you need to know
How do we decide what services to start with?
At Construction QOP, we begin with a discovery call, then prioritize the services causing the most operational load or risk for your team, focusing only on work that can be defined with clear completion rules and executed consistently.
How does work enter the workflow?
Work enters through integrations, system triggers, scheduled batches, shared queues, or agreed handoff processes with your team, depending on the service. Intake is defined per service so there is a consistent operational flow.
Do you work in our systems or your systems?
Depending on what keeps delivery clean and trackable, we may work directly in your systems, use our tools, or connect both so workflows stay aligned across teams and systems.
How do you define what counts as “complete”?
Each service is broken into outcome types with written completion rules. If evidence like a confirmation, status change, record update, or log note is required, that requirement is defined upfront so outcomes are verifiable.
How does pricing work?
Pricing is based on outcomes, with each outcome type carrying a unit price tied to completion rules. Most clients maintain a recurring service commitment that applies usage to completed outcomes; excess volume is billed using the same unit price. Blocked or out‑of‑scope items aren’t counted as completed outcomes.
What does onboarding look like?
We align on scope and outcomes, confirm intake methods, set up tooling or integrations, and run a short ramp to ensure completion rules match real work. After that, delivery runs in steady state using the same definitions and pricing.
“We brought Construction QOP in to take two things off our plate: handling a defined work queue end‑to‑end, and running follow‑ups so nothing stalls after the first touch. Within the first few weeks, we had clear work item definitions, clean intake, and a steady completion rhythm our internal team could actually rely on.
The difference is that it’s not “support hours” or vague coverage. We see exactly what was completed, what is in progress, and what is blocked. They plugged into our systems and workflows, and we only pay for outcomes we can verify. Our backlog was reduced, turnaround became predictable, and we cut a lot of internal time spent chasing updates.”
Tristan Ford
Chief Operating Officer
Real stories of growth